If you have made an Online Payment the refund is made to your Credit Card, Debit Card or Net banking account. For other forms of Payment like Cash on Delivery or Bank Transfer we make the refund to your Bank Account.Your details which we require for refund process are Account Holder’s Name, Bank Name, Branch Name, Account Number, IFSC Code. Refund of your amount would take 7-10 business days from the date of refund initiation and as per the transaction type

There is no cancellation once order is received. All the orders dispatched are in accordance with the customer requirements. Hence it becomes challenging for us to cancel them. In case some of the products ordered are not in stock, we make a full refund for those Products, and the same is credited to your account within 7-10 business Days. For the
refunds made, customers are provided with a Unique reference Id which they can refer to ,if they have some issues with the rebate.

We have 12-24 hours return policy at succafactory.com. If a wrong/defective product is delivered, then you are requested to send us a photo of the damaged/defective/wrong product and unboxing video within 12-24 hours and inform us for the same by an email at info@succafactory.com or call at +91- 6397950266 and we will communicate you the return process accordingly.